Privacy Policy

Effective Date: 13 May 2025

Hanmer Springs Electrical ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect information when you visit our website http://hanmerspringselectrical.com/ or use our services.

1. Information We Collect

We may collect the following types of information when you use our website or contact us: Personal Information: Name, email address, phone number, physical address, or other details you provide through forms or contact requests. Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information - We use your information to:

  • Provide and manage our services
  • Respond to your inquiries or service requests
  • Schedule appointments or provide quotes
  • Improve our website and services
  • Send important updates or promotional offers (with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

Service providers who help us operate the website or deliver our services (under strict confidentiality)

Legal authorities, if required by law

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your information

Withdraw consent to marketing communications

To exercise any of these rights, please contact us at [your email].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with a revised "Effective Date."